In Windows 7, click the Start Orb and type "devmgmt.msc" (without quotes), then press EnterĨ.In Windows XP, click Start, then click Run, then type "devmgmt.msc" (without quotes) and click OK.Do any of these devices show warning icons?.Please list all of the devices in the Network adapter section.Open Device Manager and expand the "Network adapter" section. What is the make and model of the new modem that you received?ħ. How is the problem computer connected to your router (modem)? Because you said that you've "tried new cords," I suspect that the computer is connected using Ethernet cables, but please confirm.Ħ. What is the make and model of the computer with the problem?ĥ. Is any other security software installed?Ĥ. What is the name and version of your antivirus program?ģ. What version of Windows do you have, including service pack? Right-click "My Computer" or "Computer" and select "Properties" for this information.Ģ.
You also have omitted some information about your system that would be helpful in diagnosing your problem.ġ.
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You've appended your question to an old and complicated thread.
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